Have a Question?
We have selected some common questions concerning Funeral,
Burial and what to do when death ocours.  We hope you find the
answers you need.  If not please give us a call we will be glad to
help you with any concern.

  What is the purpose of a funeral?
 Funerals fill an important role for those mourning the loss of a
 loved one.  By providing surviving family members and friends a
 caring, supportive environment in which to share thoughts and
 feelings about the death, funerals are the first step in the healing
 process. The ritual of attending a funeral service provides many
 benefits including:
 - Providing a social support system for the bereaved.
 - Helping the bereaved understand death is final and that death
    is a part of life.
 - Integrating the bereaved back into the community.
 - Easing the transition to a new life after the death of a loved one.
 - Providing a safe haven for embracing and expressing pain.
 - Reaffirming one's relationship with the person who died.
 - Providing a time to say good-bye.

  It is possible to have a full funeral service even for those choosing
 cremation. The importance of the ritual is in providing a social
 gathering to help the bereaved begin the healing process.
  I've never arranged a funeral before. What do I need to know?
 At some time in our lives, most of us will make or assist in making
 funeral arrangements. This will not be an easy time, but we offer
 these tips for smart planning:
 - Be an informed consumer and ask questions.
 - Choose an independent funeral home and a licensed funeral director.
 - Discuss all service and payment options during the funeral arrangements.
 - Make sure you receive a copy of the funeral home's General Price List.
 - Be prepared and make decisions and organize details in advance of
    need.
 - Plan a personalized and meaningful ceremony to help you begin
    healing.
 What do funeral directors do?
 Funeral directors are licensed professionals with specific
 education and training. 

During your time of need, funeral directors will:
 - Arrange the funeral plans.
 - Help notify friends and family.
 - Secure necessary permits and death certificates.
 - Take care of the body.
 - Coordinate all details with the clergy.
 - Help in the arranging for burial or cremation.
 - Notify your attorney if you need legal help.
 - Help secure any benefits to which you may be entitled.
 - Follow up after the funeral, providing both pratical help
    in adjusting to your loss.

 What types of funeral services exist?
 Every family is different, and not everyone wants the same type of
 funeral.  Funeral practices are influenced by religious and cultural
 traditions, costs and   personal preferences. These factors help
 determine whether the funeral will be elaborate or simple, public
 or private, religious or secular, and where it will be held. They also
 influence whether the body will be present at the funeral, if there
 will be a viewing or visitation, and if so, whether the casket will be
 open or closed, and whether the remains will be buried or
 cremated.

 Why have a public viewing?
 Viewing is part of many cultural and ethnic traditions. Many grief
 specialists believe that viewing aids the grief process by helping
 the bereaved recognize the reality of death.

            Embalming Questions

 What is the purpose of embalming?
 Embalming is the funeral custom of cleansing and disinfecting
 bodies after death. As far back as the ancient Egyptians, people
 have used oils, herbs and special body preparations to help
 preserve the bodies of their dead. Yet no process or products
 have been devised to preserve a body in the grave indefinitely,
 and the Federal Trade Commission Funeral Rule prohibits funeral
 providers from telling consumers that it can be done.
    For example, funeral providers may not claim that either embalming
    or a particular type of casket will preserve the body of the deceased
    for an unlimited time.
 In practice since ancient Egypt, embalming is most often done by
 using chemical substances. We use embalming today for two
 primary reasons--to allow adequate time between death and
 burial to observe social customs such as visitations and funeral
 services, and to prevent the spread of infection.  Cosmetic work is
 often used for aesthetic reasons.

 Does a dead body have to be embalmed according to law?
 The Federal Trade Commission has included statements about
 embalming in the Funeral Rule, which guides funeral service
 providers in offering services and products to consumers. The
 Funeral Rule statement on embalming requires funeral service
 providers to inform consumers that the law does not require
 embalming (unless in a specific special case when it does).
 The language the FTC requires says: "Except in certain special
 cases, embalming is not required by law.  Embalming may be
 necessary, however, if you select certain funeral arrangements,
 such as a funeral with viewing.  If you do not want embalming,
 you usually have the right to choose an arrangement that does
 not require you to pay for it, such as direct cremation or
 immediate burial."

            Cremation Questions

  Is cremation a substitute for a funeral?
 As more people are choosing cremation, funeral service
 professionals are striving to give consumers a true sense of
 what their many options are for a funeral service. Often funeral
 directors find that people have a preconception that they have
 fewer choices for a ceremony when selecting cremation for
 themselves or a loved one. Therefore, they request direct
 cremation and deny the surviving friends and family an
 opportunity to honor them with a memorial service. In actuality,
 cremation is only part of the commemorative experience.  In fact,
 cremation can actually increase your options when planning a
 funeral.   Cremation gives people the flexibility to search for types
 of tributes that reflect the life being honored. But this doesn't mean
 that aspects of traditional funeral services have to be discarded.
 Even with cremation, a meaningful memorial that is personalized
 to reflect the life of the deceased could include:
  - A visitation prior to the service.
  - An open or closed casket.
  - Special music.
  - A ceremony at the funeral chapel, your place of worship or other
     special location.
  - Participation by friends and family.

  Commonly, cremated remains are placed in an urn and
  committed to an indoor or outdoor mausoleum or columbarium;
  interred in a family burial plot; or included in a special urn garden.
  Cremation also gives families the option to scatter the remains.
  This can be done in a designated cemetery garden or at a place
  that was special to the person. Today, cremated remains can even
  become part of an ocean reef or made into diamonds.

  Where can I get more information on cremation?
  We can assist you with the necessary information for a funeral or
  memorial service with a cremation. For more technical information
  about the cremation process, we encourage you to view
  information on-line at the National Funeral Directors Association.

            Funeral Cost Questions

  What does the average funeral cost?
  According to the National Funeral Directors Association, the
  average cost of a funeral as of July 2004, is $6,500. That cost
  includes an outer burial container, but does not include
  cemetery costs or other third party charges such as flowers,
  burial clothing, or newspaper notices.

  What recourse does a consumer have for poor service
  or overcharging?
  Funeral service is regulated by the Federal Trade Commission
  and state licensing boards. In most cases, the consumer should
  discuss problems with the funeral director first.  If the dispute
  cannot be solved by talking with the funeral director, the
  consumer may wish to contact the Funeral Service Consumer
 Assistance Program. FSCAP provides information, mediates
 disputes, provides arbitration, and maintains a consumer
 guarantee fund for reimbursement of services rendered. 
 (To contact FSCAP, call 708-827-6337 or 800-662-7666).

            What to do if Death Occurs

  What should I do if the death occurs in the middle of the night
  or on the weekend?
  When death occurs, Hardy & Son Funeral Homes personnel
  are available to assist you at any hour, seven days a week. 
  Call (270) 842-3230 or any of our locations listed on our
  contact us page for assistance.

  Will someone come right away?
  If you request immediate assistance, yes. If the family wishes to
  spend a short time with the deceased to say good bye, it's
  acceptable. Hardy and son staff will come when your time is right.

  If a loved one dies out of state, can Hardy and Son Funeral Homes
  still help?
  When death occurs away from home, Hardy and Son Funeral
  Homes can assist you with out-of-state arrangements and transfer
  of the deceased to Kentucky or another preferred location. 
  Call (270) 842-3230 or any of our locations for assistance.

            What to Do When Death Occurs

  When a death occurs in your family, you will be faced with
  important tasks and decision-making during a very difficult time. 
  You may not know what to do or when to begin making
  arrangements, and bearing the responsibility can be overwhelming.
  Remember that you are not alone: Hardy and Son Funeral Homes
  is available 24 hours a day, 365 days a year to assist you with the
  details and offer our guidance. We have compiled the following
  list to help guide you through the steps you will need to take when
  a death has occurred. Your funeral director will help coordinate all
  of the details when you meet for an arrangement conference.

  1)  After a death has occurred, notify Hardy and Son Funeral Homes by
       calling (270) 842-3230 or any of our locations. The following are some
       questions that we may ask when you call:
            - What is the full name of the deceased?
            - What is the location of the deceased?
               (Hospital, Nursing Facility orResidence)? 
            - What is your name, address and telephone number?
            - What is the name, address and phone number of the next-of-kin?
            - Is there a pre-arranged funeral plan?
               (If yes, what is the plan name or number?)

  We will then set an appointment time for you to come to the
  funeral home to complete the details of the funeral arrangement.
  We will ask you to bring in some items and information that will be
  necessary to complete the arrangement.  These items will include:   
            - Clothing for the deceased.
            - Social security number of the deceased.
            - The deceased's birth date and city and state of birth.
            - The deceased's parents names, including mother's maiden name.
            - Information about the deceased's education.
            - Marital status of the deceased.
            - Veteran's discharge papers or Claim Number.
            - A recent photograph of the deceased. 
            - Pre-arrangement paperwork (if applicable).
            - Cemetery lot information (if applicable)   

  2)  Contact your clergy. Decide on a time and place for the funeral or
       memorial service (the services may be held at the funeral home).

  3)  The funeral home will assist you in determining the number of copies
       of the death certificates that you will need and will order them for you.

  4)  Make a list of family, friends and business colleagues, and notify each
       by phone. You may wish to use a "branching" system: make a few
       phone calls to other relatives or friends and ask each of them to make
       a phone call or two to specific people.

  5)  Decide on an appropriate charity to which gifts may be made
       (church, hospice, library, organization, school).

  6)  Gather obituary information, including a photo, age, place of birth,
       cause of death, occupation, college degrees, memberships held,
       military service, outstanding work and a list of survivors in the
       immediate family. Include the time and place of the funeral services.
       The funeral home will usually write the obituary and submit it to the
       newspaper(s).

  7)  Arrange for family members and/or close friends to take turns
       answering the door or phone. Keeping a careful record of visitors
       and flower deliveries will make it easier to thank people later on.

  8)  If Social Security checks are deposited automatically, notify the
       bank of the death. 

  9)  Coordinate the food supply in your home for the next several days.

  10)  Delegate special needs of the household, such as cleaning, food
         preparation, etc., to friends and family who offer their help.

  11)  Arrange for child care, if necessary.

  12)  Arrange hospitality for visiting relatives and friends.

  13)  Select pallbearers and notify the funeral home. (People with
         heart or back difficulties may be named honorary pallbearers).

  14)  Plan for the disposition of flowers after the funeral (to a church,
          hospital or rest home).

  15) Prepare a list of distant friends and relatives to be notified by letter
        and/or printed notice.

  16)  Prepare a list of people to receive acknowledgments of flowers,
         calls, etc.   Send appropriate acknowledgments, which may be
         a written note, printed acknowledgments, or both. Include
         "thank yous" to those who have given their time, as well. 

  17)  Notify insurance companies of the death.

  18)  Locate the will and notify the lawyer and executor.

  19)  Carefully check all life and casualty insurance and death benefits,
         including Social Security, credit union, trade union, fraternal, and
         military. Check on possible income for survivors from these sources. 

  20)  Check promptly on all debts and installment payments, including
         credit cards. Some may carry insurance clauses that will cancel 
         them. If there is to be a delay in meeting payments, consult with
         creditors and ask for more time before the payments are due. 

  21)  If the deceased was living alone, notify the utility companies and
          landlord and tell the post office where to send the mail.

  22)  Your Funeral Director will prepare the necessary Social Security forms.


     We hope you find these helpful in your time of need.

     If there is anything else we might do for you please let us.
     
     Hardy and Son Funeral Homes, Inc.
                 (270) 842-3230
                               or any of our locations.


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